PRE SALES​

  • Study of need, Design, Optimization & Pricing
  • Compliance with the specifications
  • Technical presentation of the solution
  • Meeting organization with clients

TRAINING

  • Training on different products / solutions
  • Personalized training for partners and / or end customers
  • Certification on products and solutions

SALES

  • Network selection / animation of integrators and sub-distributors
  • Establishment of the commercial policy
  • Product Stock Management, & Availability
  • Commercial support to end customers
  • Special Discount on Tenders/ Projects
  • Reward program

laboratory

  • Functionality test
  • Technical problem Simulation
  • Demo for customers

TECHNICAL SUPPORT​

  • Partner Support for Installation, Configuration, Testing and Commissioning
  • 2nd level technical support by engineers trained at the manufacturer
  • Access to manufacturer support (3rd level) and R & D
  • Access to the database of problems reported to the manufacturer
  • Access to Documentation, Product and Solution Manual, Product Certification, Technical Certification,
  • Support for upgrade and upgrade
  • On-site engineering
  • Repair / Exchange Standard

MARKETING

  • Access to manufacturer marketing program
  • Events Organization on specific products and / or customers
  • Organization of regional events, adapted to the needs and opportunities

PRODUCTS & SOLUTIONS MANAGEMENT​

  • Portfolio Management
  • Planning for integration and upgrading of products and solutions
  • Introduction to new versions and features