PRE SALES​

• Study of need, Design, Optimization & Pricing​
• Compliance with the specifications​
• Technical presentation of the solution​
• Meeting organization with clients

TRAINING

• Training on different products / solutions​
• Personalized training for partners and / or end customers​
• Certification on products and solutions

SALES​

• Network selection / animation of integrators and sub-distributors​
• Establishment of the commercial policy​
• Product Stock Management, & Availability​
• Commercial support to end customers​
• Special Discount on Tenders/ Projects​
• Reward program

laboratory

• Functionality test​
• Technical problem Simulation​
• Demo for customers

TECHNICAL SUPPORT​

• Partner Support for Installation, Configuration, Testing and Commissioning​
• 2nd level technical support by engineers trained at the manufacturer​
• Access to manufacturer support (3rd level) and R & D​
• Access to the database of problems reported to the manufacturer​
• Access to Documentation, Product and Solution Manual, Product Certification, Technical Certification,​
• Support for upgrade and upgrade​
• On-site engineering​
• Repair / Exchange Standard

MARKETING​

• Access to manufacturer marketing program​
• Events Organization on specific products and / or customers​
• Organization of regional events, adapted to the needs and opportunities

PRODUCTS & SOLUTIONS MANAGEMENT​

• Portfolio Management​
• Planning for integration and upgrading of products and solutions​
• Introduction to new versions and features